(503)699.5031
Click here to inquire about Vicki Hess, RN, MS, CSP for your event now
Vicki Hess, RN, MS, CSP Speaker's Home Base: MD Vicki Hess,RN, MS, Certified Speaking Professional is the founder and principal of Catalyst Consulting, LLC. A skilled Escape Artist, she helps people escape from Professional Prison and provides a passport to Professional Paradise. Vicki is passionate about working with forward-thinking organizations to develop fully engaged employees and leaders, who in turn deliver remarkable business results. Notable organizations that have sought Vicki’s expertise include Johns Hopkins Health System, American Healthcare Association, CareFirst, BlueCross BlueShield and healthcare facilities nationwide. A highly-regarded speaker, author, facilitator and consultant, Vicki is a registered nurse and an expert in employee engagement, team dynamics, and workforce and leadership development, with more than 25 years of hands-on business experience. Prior to starting her company in 2001, she was responsible for non-clinical employee training, team building, customer service and leadership development for 6,000 employees at LifeBridge Health. Earlier in her career, Vicki was in major account sales for Xerox Corporation and managed a training department for a major computer retailer. She also has more than a decade of experience in the healthcare industry. Vicki is a Certified Speaking Professional (CSP), the speaking profession’s international standard for platform skill. (Fewer than 10 percent of all professional speakers worldwide have completed the five-year process for CSP designation by the National Speakers Association.) She holds a Master’s Degree in Human Resource Development from Towson University and was an adjunct professor at The Johns Hopkins University Graduate School of Business for five years, teaching “Principles of Training and Development.” Vicki’s professional experiences and original workplace research led her to develop her proprietary Professional Paradise™concept and proven SHIFT™methodology for permanently changing unproductive thought patterns, actions and habits. When lifethrew her a sucker punch in 2008 and she was diagnosed with stage one ovarian cancer, she used her own strategies and techniques to prove that we can shift and find authentic joy at work and in life, no matter what comes our way. (After surgery and chemotherapy, Vicki’s prognosis is now excellent.) Vicki is the author of SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work(CornerStone Leadership) and The Nurse Manager’sGuide to Hiring, Firing & Inspiring (Sigma Theta Tau International 2010). She is also a regular contributor to the Baltimore Business Journal and NurseTogether.com. Vicki’shusband and two almost grown sons are the source of much of her joy and humor. Most Popular Topics: SHIFT to Professional Paradise: Navigating the Twists and Turns of Healthcare Today Doctors, nurses and other healthcare employees can’t necessarily change the state of healthcare today, but they can change their state of mind about working in healthcare. Many healthcare employees are waiting for their boss, organization, coworkers or patients to change, because they think that when other folks get it right, then they will be happy at work. The fact of the matter is that each of us is the CPO – Chief Paradise Officer – of our job. Accepting responsibility for creating our own Professional Paradise creates long-term behavior changes and develops an emotional commitment that leads to remarkable result and job satisfaction. After this memorable, uplifting program, participants will be able to: Define what Professional Prison and Professional Paradise mean to them Create and maintain positive connections with coworkers, patients and family members Apply the proprietary SHIFT™technique to turn workplace POWs into WOWs, transforming stumbling blocks into stepping stones Leading Your Healthcare Organization to Professional Paradise and Beyond Would most healthcare employees say they work in Professional Prison or Professional Paradise? Evidence indicates that far too many people feel stuck in their jobs. Perhaps that’s why disengagement is still consistently cited as a top concern within organizations. And while engagement is without question a personal matter, an organization’s leadership plays a crucial role in supporting employees to create their own Professional Paradise. This presentation provides leaders with a proven methodology for creating an organization-wide culture of Professional Paradise by teaching them how to: Develop their own personal accountability for engagement and job satisfaction Identify key work beliefs and how these impact staff behavior and, ultimately, results Lead their healthcare team in learning how to escape from stressed to satisfied, pooped to productive and stuck to soaring “motivational speaker.” Working With Bullies, Babies & Brats Got cranky patients? Cantankerous coworkers? Unresolved workplace conflicts and interpersonal disconnects lead to increased stress for employees and cost businesses billions of dollars each year in lost productivity. Can healthcare providers work with difficult people and still work in Professional Paradise? Absolutely! This session will teach participants how to use ConnectionSHIFT™to resolve conflicts and work effectively with all kinds of people. Navigating the White Waters of Change: Will You Sink or SHIFT? Keeping up with the pace of change in healthcare can seem like an adventure on Class V rapids. What will happen the next time new technology is introduced or new regulations require more paperwork? Will people be able to enjoy the ride? Learn how to implement the proprietary SHIFT™technique to maintain control, create energizing solutions and master the art of change management. SHIFT, Rattle & Roll: 10 Tangible Tips to Boost Your Energy at Work People who work in Professional Paradise are chock full of energy and bring renewed passion and purpose to work each day. More energy leads to higher employee and patient satisfaction. Participants will literally rock and roll during this presentation (and back at work) as they learn ten strategies for boosting energy and rekindling their passion for work. Vicki Hess, RN, MS, CSP offers expertise in: Cancer Survivor, Change, Energy/ Vitality, Healthcare Management, Leadership, Motivation, Stress Solutions Vicki Hess, RN, MS, CSP is a good fit for: Association Keynote, Cancer Events, Nurses Appreciation, Nursing Education |
| Inquire about Vicki Hess, RN, MS, CSP for your event |
